Category Archives: Invoke Culture

2016: Year of Fake News – Millennials value trust in news, but are sometimes willing to overlook it

By | Innovation, Invoke Culture, Invoke Live!, Market Research Insights, Other | No Comments


We’re at the foothill of a new year, and I find myself continuing to want to understand Millennials a little better, so I’m revisiting an Invoke Xperience session (the session can be seen here) focused on understanding Millennial perceptions and behaviors regarding the news they consume. This session relied on traditional “Invokian” methods and lines of qualitative and quantitative questioning to uncover some interesting tidbits about what’s important to Millennials and how this impacts where they source their news and stay up-to-date on current events.  In light of the recent “fake” news phenomenon, I think this is the perfect time to take another look at this study.

Are Millennials Coming Back to Brick-and-Mortar?

By | Invoke Culture, Market Research Insights, Marketing Trends, Other | One Comment

wayne120In an effort to further understand the habits and attitudes of Millennials I recently ran an Invoke Xperience with close to 150 Millennial participants. This Xperience focused on better understanding Millennial shopping habits and attitudes. Specifically, I really wanted to understand how they are shopping online versus brick-and-mortar locations. In order to do this, I not only conducted a standard Invoke qual/quant session but I added elements of a Mobile In-the-Moment survey (to gather in-the-moment feedback at a brick-and-mortar location) and an Immediate Website Usability component (run within the session to gather real-time feedback on a website experience). These components were added in to gain more “real” data on both brick-and-mortar and online shopping behaviors and perceptions. You can check out the full report here.